Solutions

Your Unified Communications Solution Made Easy

No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.  UC functionality is inbuilt and included as standard on-premise or in the cloud, all on one user-friendly platform – no need to purchase add-ons or extras.

With Groundwire Voice’s modern, intuitive VoIP softphone and smartphone apps, users have instant access to communication tools such as status, instant messaging, web conferencing, the ability to chat & talk with website visitors, fax & voicemail to email and more.

  • On Premises PBX

    Install the IP PBX on-premise and leverage your existing servers using Hyper-V, VMware or KVM, or install on a low-cost Raspberry Pi or Mini PC.

  • Cloud PBX

    Our cloud PBX lets you get up and running in less  time with simple employee management and setup, the latest features updated automatically across the system, and the reliability and security you would expect from a cloud based platform.

  • SIP-Trunking & Gateway

    Bring your desk phone into the 21st century with the power and reliability of the internet. Easily switch your legacy desk phone network to the cloud with Groundwire Voice.

  • Infrastructure Design and Management

    Specializing in move-in, move-out, new installs and upgrades including working internally and externally with your electricians, cable and phone providers, IT and facilities managers, we can help you design your infrastructure and manage the project from start-to-finish.

  • IVR Voice Talents

    Choose and customise  your voice talents for your business

  • Vendor Mangement

    We manage your local SIP vendor on your behalf

  • Security

    3CX has built-in security attributes including automatic generation and management of SSL certificates (A+ rating from SSL lab).

  • Ability to Keep Existing Handsets and Phone System

    Keep you Existing Handsets and Phone System IP based.

  • Hotel PMS Integration

    The 3CX Hotel PBX also integrates with Property Management Systems so that staff can perform most functions from within the Hotel Management Software. Some of the most popular PMS systems that the Hotel PBX works with are Protel, roomMaster and Micros-Fidelio.