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Complete business phone system on the cloud  and on Premises

Groundwire Voice – Think of it as  virtual Line 2 for business phone service lets you communicate with your prospects and customers all within the simplicity of an app no matter where in the world.

“Groundwire Voice App: mobile app makes your business phone number truly portable.”

Want to keep your business and personal calls separate? The classic solution is to carry two phones, an option that’s both awkward and expensive.

After wrestling with this problem for years, we finally found a permanent solution for customers and we call it a  virtual Line 2, which offers a “virtual phone system” that’s ideal for startups, small businesses or 1 person business owner as well as for medium and large.

Now you can use (Groundwire Voice APP) on any Android device, iPhone, or iPad. There are capable PC and Mac apps as well. It’s been a major productivity booster and has saved several customers a fortune on phones bills from.

Medium to Larger business who are looking unified solution we have it all under our portfolio.

Stay connected with your customers.

Move your phone system, conferencing and call center to the cloud.
Support your modern, mobile workers. Work from anywhere and let AI make every call a smarter call.

AFFORDABLE OPTIONS

Full feature virtual phone system available to you at low cost. Prices built for startups and small businesses.

SEAMLESS SETUP

Setup is easy. Our team will have your new business phone line up and running within minutes.

— WORK ANYWHERE

Answer calls and work from anywhere

With the Groundwire Voice app you can answer calls and speak with your customers no matter where you are.

All notifications, calls, messages, and interactions are updated in real-time and you can use it wherever you are, as long as you are connected to the internet.

Go wireless with VoIP

Make calls seamlessly using your internet connection. Stay on top of your business calls and never miss a call when you have no cell service.

On all your devices

Groundwire Voice App is available no matter what kind of device you have. You can take and make calls on your iOS, Windows, and Android devices.

Communicate better

Groundwire Voice has all the communication tools your business needs to get started and scale. Make business calls and team texts while on the go.

— CONNECT TO ANYONE

Connect your customers with the right person

Create custom call routing rules to ensure your prospects and customers are speaking with the right people on your team. Have your calls forwarded to any phone number you choose.

  • Customize days and hours of operation
  • Set up custom greetings per departments
  • Create departments for each employee and create unique answering rules

— STAY LOCAL

Instil trust with local presence

Establish a local presence and build trust by selecting a local phone number for your business line. Create a presence in multiple cities by selecting more than one local number.

  • Other options include:
  • Selecting a toll-free number for your worldwide customers
  • Call or text your business from anywhere, including your website

Why choose Groundwire Voice  for your business number?

NO NEW HARDWARE REQUIRED

Setup multiple business lines on your existing phone and gain essential business features without ever having to purchase any new hardware for starup and small business.

SCALEABLE

Whenever you need to add, remove, or change a business line, just contact our support team at anytime and we’ll handle the rest.

RELIABLE CUSTOMER SUPPORT

Contact our support team seven days a week or schedule one-on-one sessions to go over any of your questions.

ACCESSIBLE ANYWHERE

Groundwire Voice works great over WiFi, 4G, and LTE so you can always switch to your best network for the most reliable connection.

AT YOUR FINGERTIPS

Easily manage your account, listen to voice mail messages, make calls and send text messages right from your app.

Groundwire Voice APPS

Dump the work mobile. Dump the office desk phone. Simplify your calls & team texts with the Groundwire Voice apps available on iOS, Android, Mac and Windows.

Your Business. Connected.

Give your communications an edge. The Groundwire Voice communications platform makes it easy for your employees to communicate how they want with talk, text, and video conferencing. And with simple user setup, on boarding can take only a matter of minutes to get up and running with a personal extension and conference line.

  • Cloud PBX

    Our cloud PBX lets you get up and running in less  time with simple employee management and setup, the latest features updated automatically across the system, and the reliability and security you would expect from a cloud based platform.

  • On Premises PBX

    Install the IP PBX on-premise and leverage your existing servers using Hyper-V, VMware or KVM, or install on a low-cost Raspberry Pi or Mini PC.

  • Security Comes Standard

    Stop worrying about the safety of your data. We use industry standard encryption including our tunnelling protocol that bundles and encrypts packets while creating a virtual dual authentication.

  • All-In-One Communications

    With everything in one place you can focus on your business. Talk, text, and video chat are combined into one intuitive platform. And if you still have to send some faxes, it does that too.

  • SIP-Trunking

    Bring your desk phone into the 21st century with the power and reliability of the internet. Easily switch your legacy desk phone network to the cloud with Groundwire Voice.

  • Toll-Free Numbers

    Give your business that local feel with custom local numbers while giving your customers the convenience of calling from wherever they are. Get started with your very own vanity number, including 0800, 5911 numbers, and make your business stand out.

Freedom To Communicate.

Enjoy the freedom of a cloud based communications platform that integrates seamlessly with onsite equipment, including any connected smartphone or tablet. Choose how you take advantage of your business communications. Whether you’re transferring a call from your desk phone to your mobile device because you are running late for your next meeting, or setting up custom call forwarding options to never miss a call again, the Groundwire Voice communication platform is as powerful as it is adaptable.

What’s included with Groundwire Voice Unified Solution ?

  • Use your Softphone to Make & Receive Calls

    With VoIP softphones for Mac and Windows, you can manage your calls from your desktop and make, receive and transfer calls via the office phone system from your computer, even while out of the office. Using a headset you can even use a VOIP app as a full desk phone replacement.

  • Auto attendant IVR

    Calls are answered by a virtual receptionist who provides a personalised list of options for the caller to select from. e.g. Press 1 for sales, 2 for service, 3 for accounts, 4 to hear our latest offers.

  • Hunt Group

    If a team member isn’t available to answer their mobile phone, the call will be automatically forwarded to a team member in the group who can.

  • Instant Messaging / Text chat

    Allow employees to communicate together via text messaging, without the need to rely on third party internet messaging systems or give out personal phone numbers.  Groundwire Voice users can send and receive text messages via the web, Windows, Mac, iOS and Android apps from anywhere – a true unified communications solution!

  • Hassle-Free Video Conferencing with WebRTC

    Google’s revolutionary WebRTC technology, which enables high-quality video and voice communications to take place through your Web browser. Participants will be able to seamlessly join meetings without the need to download any additional software or plug-ins, enabling a better user experience for your partners, customers and employees.

  • Call Recording

    Whether you need to record them for quality or training purposes, it’s as easy as pressing a button. Make a recording of all of your customer conversations which you can playback or download using the online portal. This is an administrator controlled feature * only available on higher plan

  • See the Status of Your Colleagues

    The ability to view the status of other colleagues is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances

  • Deliver Faxes & Voicemail to Inbox

    Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded via e-mail.

  • Live Chat & Talk: Connect with customers from your WordPress website

    The Live Chat & Talk plugin allows your website visitors to chat and call your company in real-time. No need to call your 0800 number – they can connect with a single click. Calls are forwarded to your phone system free of charge using WebRTC technology.  The plugin is free, the calls and chats are free – all you need is our Phone System.

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